Artwork FAQs
Each piece of Hex Head artwork comes with a slot hole in the back for hanging. It' s as easy to hang as a picture and we will supply nails in the packaging. If you are hanging the artwork onto a surface other than drywall or wood, like masonry, you may need to use a screw and anchor.
All of our Collegiate, NHL, NFL, MLS, NBA, Military, and MLB artwork are licensed and approved. You will see the team or league hologram on the packaging upon arrival.
Absolutely. Each product collection will have an LED light package item on that page. You can find out more information about the DIY package by clicking that item. This is a link to a video for installation. LED VIDEO
All of our pieces are different weights. We make them out of high grade aluminum, which is much lighter than steel. A typical collegiate item weighs 2-8lbs and the large items weigh 9-12 lbs. Be sure to call our office to get the exact weight of your item if necessary. Most items can be hung easily with just a nail, similar to hanging a picture.
Smudges and blemishes are two different issues. First, it helps to understand that our artwork is meant to have a "vintage" look, which included color fades and under coatings that give it a worn but clean appearance.
Blemish or scratch----From time to time there is a blemish that is not within our standards that made it past quality control. If a scratch or spot looks odd to you, please take a picture and send it to customerservice@hexheadart.com and we can take a look and see if the item needs to be replaced.
Smudge-- Sometimes you might get a fingerprint or smudge on the item when hanging it. You should use a soft T shirt and Windex to dab and softly clean the spot. Never spray the cleaner directly onto the artwork, always spray it onto the cloth to avoid overspray and spots.
Although Hex Head artwork is typically hung inside the home, we do have many customers that choose to use our artwork outdoors. All of our artwork is made of marine grade aluminum and will not rust. Every piece of Hex Head artwork is treated with an automotive grade clear coat for superior durability. Outdoor durability can certainly depend on the use, i.e. on the side of a house with direct exposure to elements might be more susceptible to damage than one used in a screened porch. LED lights are not recommended for any area where it can get wet.
CLICK HERE to see more about our custom artwork program including: minimum size , minimum price and our custom art gallery.
We sell primarily direct to consumer, however, we do have a select number of wholesale accounts as our licensing permits. If you have a storefront and would like to be considered, please email customerservice@hexheadart.com. Our artwork cannot be sold on other retailer websites as drop ship items.
If you wish to return an item you can email customer service at customerservice@hexheadart.com with your order # and reason for the return. We want you to be 100% satisfied with your purchase and if we cannot meet those expectations we will accept your return for a full refund of the product within 60 days of purchase.
